Friday, August 15, 2008

the passing of time?


yes friends, the passing of time is the topic I intended to write today on the eve of our India's independence day .....
61 years of independence has passed and do we care really? are we excited about our independence day as compared to friendship day or valentine's? The answer may come in negative most of the time and we are not to be blamed fully also, as with time goes the excitability we possess also goes. Days before the friendship days and valentine's we make plans for that but do we make plans days before this date? No, because we know its the same old politicians making old rugged speeches in parliament. the only one politician we are ever happy to watch is a certain yadav who with his humor and wit does manage to even put a smile on our face when he speaks and who has made a certain govt. sector profit making one... full kudos to him...

ya the passing of time.... the biggest factor is time on this earth..... time compromising of seconds, mini seconds, then minutes then hours, then one full day and then fortnight and then a month and then some months and then a year and then years ..... it moves on giving each and everyone some wisdom, some thing to think about and something to ponder deeply. yet some are there who are careless about time and some are there who are way ahead of time and yet some are also there who are way behind of time and some go along with the times.

how soon time flies even we dont seem to remember, once a baby in our parent's arms now a full grown adult and tomorrow's parents of someone else also....
with time comes and goes friends, education, some philosophy as well , some masti , some tragic moments as well as some humouristic also.

did people even imagine some 90 years ago that people after certain years would fly to another country as if they are moving to next village or town for a visit? do we even now imagine that future guys sometimes after a time have their own private jets instead of vehicles to fly down to work or anywhere they want to go?
and what not ......

speaking of going out of country, i remember an anecdote or say a conversation that happened couple of days back with my friend. that friend of mine has had his education in a gujarati medium and you can say he is like tottally desi . i may be mistaking him but he he appears that as of now. he is going abroad to do his masters and he comes up to me one fine evening and trys to be mature enough and says ," kuldip, when are you marrying? its high time now you think of marriage so that you can at least marry some 3 years after. "
i asked him the same question and he said he would do so 2 years after he comes back on a visit.great i can say but who has seen the tomorrow is the big question?
and we are only 24 years young as of now and he is already thinking of marriage.....
who knows what time may hold for us and if he would be able to marry his sweetheart or not..... pehle padhaai par dhyaan de varne chori bhaag jayegi or tu devdas ki tarah apni paroooooooooo ko dhoondta reh jayega.

iam in mood of philosophy right now so will go on like this in my next post

executive type 3 - bhelpuri type

does this color up there sounds good ? i suppose not. so lets switch back to this color presently.

Ok, so i now present after a hectic month almost the third type of executive called the bhelpuri type.
this type of executive is like the topic mixed with honesty and the opposite of that which i don't need to say. he is clever where he should be, he is honest where he should be, he is dishonest also where he should be and doesn't reveal what he shouldn't be doing.
he is like panipuri and bhelpuri type .....
at end he is concerned whether the customer has fallen in his fishing net or not. so that when he goes back to his office, he can proudly boast to his colleagues about his feat he has done for the day and how he managed to pin the customer.

i know i think that my writing talent is gone somewhere with that humor and wit going somewhere to graze in monsoon but i also think that i will bell them out from somewhere and will be able to present it to you guys.
maybe there is nothing much left to tell now. even the fourth one is predictable.
lets see if i can present the various types of people who walk in to the bank to do their business.
but iam in different mood today so that topic can COME ANOTHER DAY.

Friday, July 18, 2008

executive type-2 - raaja harishchandra ki jai ho.

this type of executive is a rare species now like the kiwi bird. hehehehe. honest, truthful and sincere. either they go on in life or they just don't click in this fast moving material immoral world.

like i said before they are so truthful and honest that they dont want to cheat the customer even by saying a white lie. they believe in jeeyo but dusre ki ghanti mat bajao. when they go to the customer they go with the conviction of a gandhi mentality and when they return , they may either be in state of albert pinto or sachin tendulkar after his century.

in reality also, the customer expects every executive to behave like this and tell the truth about the product as it is. but he himself has had too many harrowing experiences with other executives that his first 10 mins with the executive goes in scanning him while interacting with him. not a good way to judge someone in 10 mins , agreed but in all a customer can give 30 mins for the talks or business to click otherwise its now or never for both of them. and the hard REALITY IS THAT WHATEVER A PERSON IS FROM INSIDE , HE EXPECTS THE SAME FROM THE OPPOSITE PERSON.

ok so coming back to the main topic, when the executive goes to the customer's place.. he is asked to sit down for a while before the 'king' finally arrives . then the basic pleasentries are exchanged and for 5 mins they get ready to face each other in court of debates. then the executive presents the brochure of the product he is endorsing and starts explaining things about it.
the executive is so much truthful here that he would even tell the cons of the product he is not supposed to tell. he finishes the entire explanation in some time and then the ball is in customer's court.

the customer then analyses the product for 5-6 mins and then gives his verdict. if he buys the product then well and good but if not then the executive tries to convince the customer once again . if then also he is not convinced the executive just says, ok sir, thank you, in case of new product, we will contact you, see you, have a nice day and he goes out of the house.

this truthful guy then is left to thinking if he should be like 'other ' executives who do anything to get their product sold but their conscience comes in their way and some of these species are such that if they even for 1 time cheat their customers they are not able to sleep in the night. now these types may end up in sarkari naukri if they dont succeed or may open their small business or a shop . they are god's men in short. born to suffer, born to smile , born to receive salary only.

if they go ahead in life in this line then they can move mountains and improve the line below.

Sunday, July 13, 2008

executive no-1 - sab chalta hai type

You will find this type of executive everywhere almost on every nook and corner now days ....
they will not hesitate to tell a white or black lie or any color lie right on the face of the customer to sell their credit card or whatever product they are selling ......
all they are interested in is how to put the customer in the bottle and put a cork on it once he is in..

He is so much natural while speaking that you will not come to know when he fooled you . he will tell every good thing about the product as usual and also other good things about the product he has just made up in his mind.hehehehehe.
this type guys just want to come up in success ladder anyhow or want to impress their boss anyhow....

They will tell how the product was created, what is the importance, its advantages, they will also tell couple of disadvantages and then they will go on to show how it will bring a BIG CHANGE IN THE LIVES of the customers......of course that is how the new definition of marketing goes on today... sell it to the customers the way , they want to see the product as.

Then they will take the required documents and go away from your life forever never to be seen again unless there is a new credit card.....
if the customer happens to take their card, they will always take care not to receive any unknown call coming from their cell and if they happen to pick it up, they will act as they have never talked before or that they don't know what happened to the product and chances are that you will hear the most common thing "sir, i have changed the company, so i am not involved in that product anymore, pl contact the office directly".... naro vaa kunjro vaa.

these type of people will soon rise to a good post and become sales manager and then direct their subordinates wherever they are to contact their subordinates to do as they did. parampara continues..........
thats why they often say the famous lines of a hindi movie,'ganda hai par dhandha hai yeh'


THE EXECUTIVE ISSTYLE.

THE EXECUTIVE STYLE;

yes, now comes our turn; the executive's way of doing business either for us personally or for the company. here, i will give a small account of how we as executives present the case to customers and various types of people like us you find in market. some are general , some are extra ,while some are new .....
every guy has a unique way to make a sale so there is no way you can put someone in a definite set of box.

executive no-1- sab chalta hai type
executive no-2- raaja harishchandra ki jai ho.
executive no-3- bhelpuri type
executive no-4- i dont care a damn type

ek ke baad ek sab ek , i will reveal all these people in the way they are.



Monday, June 23, 2008

customer no 4- the no manners nonsense type of

this type of customer happens to be existing in every corner of the world......
either you hate them or ignore them......

they pick up the phone and start abusing people who call them for credit cards without no apparent reasons.. whatsoever.......
when a executive goes to their places on appointed time, they exclaim surprise as if they were not expecting them at all and talk with them like they are beggers coming for some money ultimately asking them to leave their place. the poor executive.,. if he has came long way from his office to customer's place then god save his effort and petrol from increasing inflation..........

these type of customers just want to show their importance part and show off before their neighbours that they are so busy that they cant even stop to talk for ever 5 mins.... but actually he may be just sitting there at his place doing nothing but playing video games or watching tv or doing any bloody thing....... sometimes they even abuse the executive.. simply no words for these idiots....

Tuesday, June 10, 2008

customer madness- type -3



customer no-3 . koi bhi chalega..... aane do..

these customers are the bindaas types of customers you can get to meet in the market and to the delight of the marketers. they are the bank's favorite ones also.
they may range from tea vendor to a owner of a business also ... no age limit , no other limit... the limit for them is just the number of banks in city who can give them credit cards.

from the moment the bank contacts them for credit cards these customers wait enthusiastically for the executives to come and fill up the documents for them.....
they have almost all the credit cards available in the market and search for new ones which are available in markets... of course sometimes it looks like the only hobby they have is credit cards collecting .....
they proudly show the no. of credit cards to others as if they are showing trophies to them... right from hdfc,icici,Citibank to other leading banks ....

these type of 'super rich ' guys may not even be using them at all but just for sake of keeping it in their wallets . others may be using it to their full potential and they derive such a pleasure to use them as if they have just got somebody's will in their name and they want to use it there and there only. who cares about the paying period ...... suppose they have to pay 1 lacs .. they will pay 40k and leave the rest for future or .... god knows when.....

they will not ask any questions to the executive . they will simply give the documents ready and give it to them ... then they will proudly show the credit cards they have like pile of money in their wallets and then ask when it will come..

these guys mostly are of blue collar jobs type of and its real pleasure to meet them as they are the real ones who would give you all the inside news of the market to who's the real who. if you adore a industrialist , you would get to know that he is not the person he pretends to be in social but something else ...they have all the nitty gritty s of each and every person. they can arrange everything from a to z if you develop good contact with them right from money to arranging a high profile interview or visit.. the only thing they don't have is proper language..... but who cares when your work is done does it?

will soon come up with new species of them....



Monday, June 9, 2008

customer madness -part 2

here i come again guys with type 2 people you come across in daily life.....

customers-" oh my god... so many probs"
these customers are the types you would find today mostly in youngistan group in
society around you.... they simply give you time to meet them at specific hour... you go to their place only to find that they themselves have gone to jupiter leaving their hard lock smiling at our faces .... when you call them to remind them that its due time for the meeting , they simply act as if they have the burden of the whole world on them and were just going to give a lecture on how the world's problem would be solved....... they tell you to come later that day or come again the next day and it becomes the same issue everytime and you ultimately realise that its time they are left with their jupiter mission alone.......
if at all if you happen to meet them... you yourself feel pity on them and wonder why at all god even took the pain to create them.

right from their hair to toe you will notice that they are such a weary type that you would donate whatever you have with you to make them feel good. they have their family on them who decides what he will wear that day to what he will talk or whom he should meet to when he should sleep.... specially if he is married and he has a ' mrs know it all, smarter then thou, type of wife.
you keep on wondering if you are to talk with his wife as a customer or with the gentleman himself...
as soon as you make yourself comfortable at his home with the guy, you notice that his goody wife also makes a seat for herself there and analyses you from your looks to your clothes to your speaking manner also... like she is searching a groom for her daughter..... and starts asking you endless questions about your family to your education rather then on the main business purpose... god forbid if they have a daughter then they or she will look upon you with such a suspecting look as if you are gonna kidnap their daughter for a ransom....

then when you have explained the whole credit card business purpose to them .... the hubby looks towards the wife and based on the ' intution ' of her wife, he would decide whether to go for the card or not.... the wife will ask questions on his behalf trying to sound like the visa card authorities asking you why you intend to go to australia....
if the wife has good opinion towards you then everything falls in place if not ..... then she will take the pain of saying we dont want it as of now.. you may come later type of. thank god personally i came out of this phrase soon enough and living a better life now.....

another thing you would come across is these type of customer is that the customer is so much disturbed sometimes by hen pecking by his wife that he might anytime soon fall of his building given a chance.... it is like united states constantly hen pecking iraq to show up nukes even if it doesnt have any.....
then comes the document part... if he has them ready then well and good but if he has not then heaven forbid..... he would start crying again on why his documents are not in his hands and various bahanaas ... so you have to pay him a second visit again to ensure that he gets his documents ready.... he would give documents as if he is giving his house for security reasons to us. he would then do ' naatak' of reading the offer documents carefully even if he doesnt know what does it mean or how it words mean to him..... you then ask him if he has any doubts and he would just put a stupid question to you which you have already said before... its like someone asking you of who is the main female character after you have narrated the whole film story to him.... or puri ramayana ke baad puchte hai, sitaji kon the.....
other times he would pretend that he has a C.A and his documents are with that guy... and then all of a sudden he would take the documents from his file and give it to you saying he just got it today from his finanancial guy....

this types of people are like " jitna kahe kam hai " types. welll wellll...... the third type of people will simply rock you for sure.. stay tuned in...
kulls

customer madness. type -1

hey guys......
today i will tell you from my perspective and also maybe from your's perspective some of the customers we face in our daily life if we are from field of marketing.......
yes the very word marketing which defines in inner meaning to half of the people the way of telling lie to customers to sell products to them in a smiling manner....... but marketing is not always the art of telling lies and selling products to people or say customers.........it is pure honesty also on how much you yourself love the product you market that you recommend your customers to buy... here i will present the type of customers we come across on our field of credit cards.........

as soon as the word credit cards come in mind, the normal customer feels a plastic card aimed at making them moneyless in a month depending on the bank it endorses......hehehehe well no excuses here but some customers are so smarter then the bank that they just.... ok forget all these . let me point out some type of customers. who knows me or you could also fall in this category......

customer no 1- middle class mentality.....
this customer comes from a typical middle class mentality . hum do or hamare do. baaki dujaa naa koi..... hehehehe.
when you go to their home and present the application form for filling up their credit card details , you will see a sense of alertness in their faces as if we have came to take back their entire savings. they take up the form, study it... and try to comment in style of a genius like they know it all ...... that why the give in period is 20 to 40 days instead of 45 days.... if they have one credit card already , they would compare it with this new prospect of how it will give benefit to them even more..... then say," ek kaam karo na dost.... leave the application form here today.... we will study it and give it tomorrow or in a day or two" as if they are studying a will of a person....
other dialogue you expect is " we already have this card right now and so dont think of taking this new one for another 2 years.."..... you are keep wondering if they are talking about their kids that we have one kid right now and dont think of having another kid in 2 years until he grows up....
then they will complain of the inflation growing up and how banks cheat customers like them and how they are the only persons in the whole world who gets shitted out from rest of the group to get cheated...
and if they decide to take another card after all then they fill and give the required documents in a way as if they are giving the world bank a loan themselves and are doing an obligation on us...
" thiiiiiik hai, tum kehte ho to le lete hai.... lekin card aachha hona chahiye... varna tumhe vaapis de denge use karke...." who is going to give the due amount back to the bank... aapke dadaaji?"

by that time you get enough hint that this customer is just wasting your time so you just say yes sir, ok sir and leave quickly as soon as possible. but one thing worth praising on them is they sure know how to serve a stranger in the house even if there is no water available they will offer you something else to refresh you.....

type 2 customer madness coming up in short time.... guys