Monday, June 23, 2008

customer no 4- the no manners nonsense type of

this type of customer happens to be existing in every corner of the world......
either you hate them or ignore them......

they pick up the phone and start abusing people who call them for credit cards without no apparent reasons.. whatsoever.......
when a executive goes to their places on appointed time, they exclaim surprise as if they were not expecting them at all and talk with them like they are beggers coming for some money ultimately asking them to leave their place. the poor executive.,. if he has came long way from his office to customer's place then god save his effort and petrol from increasing inflation..........

these type of customers just want to show their importance part and show off before their neighbours that they are so busy that they cant even stop to talk for ever 5 mins.... but actually he may be just sitting there at his place doing nothing but playing video games or watching tv or doing any bloody thing....... sometimes they even abuse the executive.. simply no words for these idiots....

Tuesday, June 10, 2008

customer madness- type -3



customer no-3 . koi bhi chalega..... aane do..

these customers are the bindaas types of customers you can get to meet in the market and to the delight of the marketers. they are the bank's favorite ones also.
they may range from tea vendor to a owner of a business also ... no age limit , no other limit... the limit for them is just the number of banks in city who can give them credit cards.

from the moment the bank contacts them for credit cards these customers wait enthusiastically for the executives to come and fill up the documents for them.....
they have almost all the credit cards available in the market and search for new ones which are available in markets... of course sometimes it looks like the only hobby they have is credit cards collecting .....
they proudly show the no. of credit cards to others as if they are showing trophies to them... right from hdfc,icici,Citibank to other leading banks ....

these type of 'super rich ' guys may not even be using them at all but just for sake of keeping it in their wallets . others may be using it to their full potential and they derive such a pleasure to use them as if they have just got somebody's will in their name and they want to use it there and there only. who cares about the paying period ...... suppose they have to pay 1 lacs .. they will pay 40k and leave the rest for future or .... god knows when.....

they will not ask any questions to the executive . they will simply give the documents ready and give it to them ... then they will proudly show the credit cards they have like pile of money in their wallets and then ask when it will come..

these guys mostly are of blue collar jobs type of and its real pleasure to meet them as they are the real ones who would give you all the inside news of the market to who's the real who. if you adore a industrialist , you would get to know that he is not the person he pretends to be in social but something else ...they have all the nitty gritty s of each and every person. they can arrange everything from a to z if you develop good contact with them right from money to arranging a high profile interview or visit.. the only thing they don't have is proper language..... but who cares when your work is done does it?

will soon come up with new species of them....



Monday, June 9, 2008

customer madness -part 2

here i come again guys with type 2 people you come across in daily life.....

customers-" oh my god... so many probs"
these customers are the types you would find today mostly in youngistan group in
society around you.... they simply give you time to meet them at specific hour... you go to their place only to find that they themselves have gone to jupiter leaving their hard lock smiling at our faces .... when you call them to remind them that its due time for the meeting , they simply act as if they have the burden of the whole world on them and were just going to give a lecture on how the world's problem would be solved....... they tell you to come later that day or come again the next day and it becomes the same issue everytime and you ultimately realise that its time they are left with their jupiter mission alone.......
if at all if you happen to meet them... you yourself feel pity on them and wonder why at all god even took the pain to create them.

right from their hair to toe you will notice that they are such a weary type that you would donate whatever you have with you to make them feel good. they have their family on them who decides what he will wear that day to what he will talk or whom he should meet to when he should sleep.... specially if he is married and he has a ' mrs know it all, smarter then thou, type of wife.
you keep on wondering if you are to talk with his wife as a customer or with the gentleman himself...
as soon as you make yourself comfortable at his home with the guy, you notice that his goody wife also makes a seat for herself there and analyses you from your looks to your clothes to your speaking manner also... like she is searching a groom for her daughter..... and starts asking you endless questions about your family to your education rather then on the main business purpose... god forbid if they have a daughter then they or she will look upon you with such a suspecting look as if you are gonna kidnap their daughter for a ransom....

then when you have explained the whole credit card business purpose to them .... the hubby looks towards the wife and based on the ' intution ' of her wife, he would decide whether to go for the card or not.... the wife will ask questions on his behalf trying to sound like the visa card authorities asking you why you intend to go to australia....
if the wife has good opinion towards you then everything falls in place if not ..... then she will take the pain of saying we dont want it as of now.. you may come later type of. thank god personally i came out of this phrase soon enough and living a better life now.....

another thing you would come across is these type of customer is that the customer is so much disturbed sometimes by hen pecking by his wife that he might anytime soon fall of his building given a chance.... it is like united states constantly hen pecking iraq to show up nukes even if it doesnt have any.....
then comes the document part... if he has them ready then well and good but if he has not then heaven forbid..... he would start crying again on why his documents are not in his hands and various bahanaas ... so you have to pay him a second visit again to ensure that he gets his documents ready.... he would give documents as if he is giving his house for security reasons to us. he would then do ' naatak' of reading the offer documents carefully even if he doesnt know what does it mean or how it words mean to him..... you then ask him if he has any doubts and he would just put a stupid question to you which you have already said before... its like someone asking you of who is the main female character after you have narrated the whole film story to him.... or puri ramayana ke baad puchte hai, sitaji kon the.....
other times he would pretend that he has a C.A and his documents are with that guy... and then all of a sudden he would take the documents from his file and give it to you saying he just got it today from his finanancial guy....

this types of people are like " jitna kahe kam hai " types. welll wellll...... the third type of people will simply rock you for sure.. stay tuned in...
kulls

customer madness. type -1

hey guys......
today i will tell you from my perspective and also maybe from your's perspective some of the customers we face in our daily life if we are from field of marketing.......
yes the very word marketing which defines in inner meaning to half of the people the way of telling lie to customers to sell products to them in a smiling manner....... but marketing is not always the art of telling lies and selling products to people or say customers.........it is pure honesty also on how much you yourself love the product you market that you recommend your customers to buy... here i will present the type of customers we come across on our field of credit cards.........

as soon as the word credit cards come in mind, the normal customer feels a plastic card aimed at making them moneyless in a month depending on the bank it endorses......hehehehe well no excuses here but some customers are so smarter then the bank that they just.... ok forget all these . let me point out some type of customers. who knows me or you could also fall in this category......

customer no 1- middle class mentality.....
this customer comes from a typical middle class mentality . hum do or hamare do. baaki dujaa naa koi..... hehehehe.
when you go to their home and present the application form for filling up their credit card details , you will see a sense of alertness in their faces as if we have came to take back their entire savings. they take up the form, study it... and try to comment in style of a genius like they know it all ...... that why the give in period is 20 to 40 days instead of 45 days.... if they have one credit card already , they would compare it with this new prospect of how it will give benefit to them even more..... then say," ek kaam karo na dost.... leave the application form here today.... we will study it and give it tomorrow or in a day or two" as if they are studying a will of a person....
other dialogue you expect is " we already have this card right now and so dont think of taking this new one for another 2 years.."..... you are keep wondering if they are talking about their kids that we have one kid right now and dont think of having another kid in 2 years until he grows up....
then they will complain of the inflation growing up and how banks cheat customers like them and how they are the only persons in the whole world who gets shitted out from rest of the group to get cheated...
and if they decide to take another card after all then they fill and give the required documents in a way as if they are giving the world bank a loan themselves and are doing an obligation on us...
" thiiiiiik hai, tum kehte ho to le lete hai.... lekin card aachha hona chahiye... varna tumhe vaapis de denge use karke...." who is going to give the due amount back to the bank... aapke dadaaji?"

by that time you get enough hint that this customer is just wasting your time so you just say yes sir, ok sir and leave quickly as soon as possible. but one thing worth praising on them is they sure know how to serve a stranger in the house even if there is no water available they will offer you something else to refresh you.....

type 2 customer madness coming up in short time.... guys